What’s got us talking

Urban Logistics A hat trick of certifications for a supply chain management client
Nomad Travel Stage 3 ISO 15189 & POCT ISO 22870 UKAS accreditation for a UK network of travel clinics.
Guildmore Construction ISO 14001 certification for a residential building contractor
ISO 17025, ISO 15189 and ISO 22870 accreditation for Lord’s Pharmacy UKAS Stage 3 documentation for Covid-19 swab sampling, followed by scope extension to include rapid antigen lateral flow testing
Covid Home Test ISO 15189 UKAS Stage 3 medical laboratory approval

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To find out more about how Qfactorial can help your business, please get in touch using the enquiry form below or, if you prefer, call us on +44 (0)1256 814111 or email kevin@qfactorial.co.uk to speak to our principal consultant.

Assurance Programmes


Internal audits and third party certification have their place but are limited respectively by lack of independence and lack of depth. In both cases a narrow focus on ISO requirements can limit the value you get from an audit. If you are serious about getting under the skin of your quality programme to confirm the degree of compliance, then you need an independent audit with a mandate to dig deep in areas that really matter. More than this, you need a robustly designed assurance programme underpinned with an understanding of assets, operations, projects and supply chains.

Key steps

1. Assets

2. Operations

3. Projects

4. Supply chains

Focus areas

• Programme

• Team

• Focus

• Reporting


To provide you with a robust and independent assessment of an organisation’s capability, compliance, performance and/or risk.


With the advent of ISO 55001 the relationship between quality management and asset management has been strengthened. Our auditors can provide assurance that asset management plans are being implemented, including quality, health, safety, environmental and security aspects.

Whatever your business sector, whatever kind of operations you are running, our consultants can provide those vital independent eyes and ears to keep you informed about levels of compliance, performance and risk. We can help you develop and implement assurance programmes for all aspects of your operation, focused on key themes including quality, health, safety, environment and security.

Our project quality experts have held senior quality roles in major projects and understand the dynamics and risks of major projects in all their phases. We can deploy individuals or teams to audit one or more project sites, including main contractors, designers, consultants and other key parties.

Our supply chain quality experts have long and deep experience in auditing national and international supply chains for major organizations supporting multiple assets, complex operations and mega-projects. We can deploy individuals or teams to audit one or more suppliers as one-off visits, periodic surveillance or extended programmes covering multiple vendors and locations.

With our vast experience of running quality programmes in major organizations, we are ideally placed to help you develop and implement your group, corporate or local assurance programme. We are not wedded to any particular standards and in fact welcome the challenge of creating specific and focused assurance programmes for new situations.

Our assurance specialists and auditors can work individually, as a team or as part of your team. From the simplest management system audit to the most complex M&A due diligence, our consultants have the depth and breadth of experience to lead or support the event.

Our audit teams are nothing if not flexible. We can turn our focus onto any aspect of an organisation, be that capability, maturity, compliance, performance or risk. We can combine different perspectives e.g. quality, safety, environment, security. We can adopt your standards and audit criteria, or revert to international standards or industry guidelines. We can even help you develop your own bespoke audit process and criteria.

Whether we are doing a simple audit, a deep dive process investigation or a maturity assessment, our level of diligence is the same. You get a well written, professionally presented report with findings graded or categorised in accordance with logical criteria.

The key to assurance is independence. It has been proven time and time again in financial and commercial settings that auditors who mark their own homework will inevitably give themselves a pass. QFactorial can provide you with truly independent assurance of the maturity and effectiveness of any quality programme.


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