Management System Strategy, Design and Specification
Qfactorial was engaged to develop a framework and programme for the introduction of a business management system (BMS) for this global energy services business.
We started with a carefully designed survey of internal stakeholders, executed through one-to-one interviews. We reviewed management systems used in other companies in the same group, including home-grown and proprietary solutions. Ongoing change initiatives provided further contextual input.
We built a picture of the starting position and the desired outcomes, providing the client with detailed graphical analysis and interpretation of the survey results. We also developed a comprehensive BMS Model, wrote a detailed specification for the BMS IT platform, created a work programme and provided material support for key stakeholder presentations.
A set of BMS maturity levels was derived specifically for the client’s business context. This enabled us to present three distinct options for progressing the project, each representing a different level of ambition, investment and pace. A written report encapsulated all the work, options and recommendations.