Strategic Audit Programme
This client was struggling to maintain and deliver its internal and supplier audit programmes and was concerned about the risk to product quality and its OHSAS 18001 and ISO 9001 certification. Qfactorial shifted the focus of the audit programme from the quantity to the quality of audits.
The audit programme was redrawn to address areas considered to be business-critical. Only high value / high-risk suppliers were selected for audit unless otherwise required by clients. Internal audits were redirected towards key interfaces, business changes, growth areas, major projects, performance-critical processes and high-risk activities.
In this assignment, we raised the game on auditing: from an under-valued add-on, to a value-adding necessity.