What’s got us talking

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Urban Logistics A hat trick of certifications for a supply chain management client
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Nomad Travel Stage 3 ISO 15189 & POCT ISO 22870 UKAS accreditation for a UK network of travel clinics.
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Guildmore Construction ISO 14001 certification for a residential building contractor
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ISO 17025, ISO 15189 and ISO 22870 accreditation for Lord’s Pharmacy UKAS Stage 3 documentation for Covid-19 swab sampling, followed by scope extension to include rapid antigen lateral flow testing
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Covid Home Test ISO 15189 UKAS Stage 3 medical laboratory approval

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To find out more about how Qfactorial can help your business, please get in touch using the enquiry form below or, if you prefer, call us on +44 (0)1256 814111 or email kevin@qfactorial.co.uk to speak to our principal consultant.

Strategic Quality Programme

Strategic Quality Programme for Hydraulic Cranes

This client had recently outsourced all component manufacturing whilst retaining in-house mechanical, hydraulic and electronic assembly operations. The brief was to establish a defect containment perimeter – or quality firewall – for the factory, assuring the quality of cranes leaving the factory whilst preparing the ground for an advanced product quality planning (APQP) system.

Working in collaboration with local management and shop floor teams, a pilot programme was implemented on one assembly line. The programme began by raising awareness of key concepts, including hold/check points, critical to quality (CtQ) criteria, acceptance standards, visual management and continual improvement loops. Next, we introduced tools for planning and establishing the firewall, then guided the client’s team towards full ownership and implementation.

Deliverables included a master firewall template, detailed check sheets with integral CtQs, data collection facilities, skills matrix, KPIs and quality planning procedure. On completion, benefits were demonstrated in terms of: time and money saved by finding assembly defects early; reputation protected by preventing problems escaping into the field; overall reduction in nonconformity; positive impact on workforce behaviour.

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