What’s got us talking

Story
Guildmore Construction ISO 14001 certification for a residential building contractor
Story
ISO 17025, ISO 15189 and ISO 22870 accreditation for Lord’s Pharmacy UKAS Stage 3 documentation for Covid-19 swab sampling, followed by scope extension to include rapid antigen lateral flow testing
Story
Covid Home Test ISO 15189 UKAS Stage 3 medical laboratory approval
Story
Insignia Medical Systems A fresh look at an existing ISO 13485 QMS to realign with the business.
Story
Hann Tucker Associates ISO 17025 maintenance and audit support.

Make an enquiry

To find out more about how Qfactorial can help your business, please get in touch using the enquiry form below or, if you prefer, call us on +44 (0)1256 814111 or email kevin@qfactorial.co.uk to speak to our principal consultant.

Success Stories

ISO 17025, ISO 15189 and ISO 22870 accreditation for Lord’s Pharmacy

Lord’s Pharmacy in central London first approached us to help with some of the difficult documentation requirements needed to pass the Stage 3 UKAS assessment for Covid swab sampling. Having made considerable progress on technical competence and SOPs, they realised they needed some help with the management procedures and overall design and presentation of the quality management system (QMS).

In an intensive 5-day assignment we worked closely with the pharmacy to upgrade and create the necessary documents, including a customised QFactorial Leadership Toolkit with which the pharmacy took ownership of the QMS during and beyond accreditation. We carried out the first internal audit and were pleased to contribute to the pharmacy’s successful ISO 17025 accreditation. Subsequently, a second member of our specialist laboratory/covid team was called in to support an extension to scope, providing additional documents for rapid antigen lateral flow testing in accordance with ISO 15189 and ISO 22870 for point of care testing (POCT).

2

UKAS accreditation scopes

3

ISO standards

QFactorial Service offering

Quality Strategy
Management Systems
Business Processes
Leadership Tools
Assurance Programmes

Implementation

This was a typical example of a rapid, remote consultancy engagement consisting of documentation, tools, advice and auditing. The spacing between the initial accreditation and the scope extension provided an opportunity for QFactorial to demonstrate flexibility and strength in-depth, with a seamless handover between two consultants.

Applying laboratory standards to retail operations is not easy. As consultants, we always look for the pragmatic path, aiming to recognise business practicalities whilst also meeting the onerous requirements for the ISO standards, in this case ISO 17025 and ISO 15189.

The Outcome

UKAS accreditation was successfully achieved for covid swab sampling and rapid antigen lateral flow testing.

Q! Feedback

“Thank you…your input really helped us to achieve the accreditation”.

Margaret Mahfouz

Accounts

Interested in this story?

Speak with a Qfactorial expert

Make an enquiry
Thank you

We have recieved your enquiry and one of our specialists will be in contact with you shortly.