What’s got us talking

Urban Logistics A hat trick of certifications for a supply chain management client
Nomad Travel Stage 3 ISO 15189 & POCT ISO 22870 UKAS accreditation for a UK network of travel clinics.
Guildmore Construction ISO 14001 certification for a residential building contractor
ISO 17025, ISO 15189 and ISO 22870 accreditation for Lord’s Pharmacy UKAS Stage 3 documentation for Covid-19 swab sampling, followed by scope extension to include rapid antigen lateral flow testing
Covid Home Test ISO 15189 UKAS Stage 3 medical laboratory approval

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To find out more about how Qfactorial can help your business, please get in touch using the enquiry form below or, if you prefer, call us on +44 (0)1256 814111 or email kevin@qfactorial.co.uk to speak to our principal consultant.

Success stories

ISO 17025 Accreditation Support

No matter what line of business you are in, and wherever you are on your quality journey, QFactorial is happy to step in and assist. Our work with Flowquip (flow metering), AC Solutions (air conditioning) and Hann Tucker Associates (acoustic consultants) is testament to this flexibility.

For Flowquip, we were engaged right at the start to perform a diagnostic exercise to identify gaps, synergies and an action plan to achieve ISO 17025. With AC Solutions, the project started at the system design stage: we were tasked with the production of an ISO 17025 manual and supporting procedures for calibration, testing, measurement and validation. Hann Tucker came to us later in the cycle and appointed QFactorial as their independent internal auditor to ensure system maintenance post-accreditation.


Technology sectors


Levels of engagement

QFactorial Service offering

Quality Strategy
Management Systems
Business Processes
Leadership Tools
Assurance Programmes


Our approach to management systems is fundamentally the same, regardless of the business sector, technology area or reference standard. We deploy our core values to guide our clients towards ethical decision-making, collaborative working, integrated solutions, challenging perceptions and improving performance.

Implicit in our values is the belief that each client is a unique organisation deserving of a unique solution. For these three cases, our diagnostic, system design and audit support have been specifically created to suit the customer’s needs. More on our values and how we work here.

ISO 17025 has much in common with ISO 9001. In fact, ISO 9001 can be used as a foundation for ISO 17025 compliance. But ISO 17025 is specifically written for testing and calibration laboratories, so it has some particular requirements beyond the generic expectations of ISO 9001. One of the main differences lies in the approval process. You can be certified to ISO 9001 by any number of certification bodies who have been accredited to do this by UKAS. But the only recognised route to ISO 17025 approval is to be directly accredited by UKAS itself.

The Outcome

These are all ongoing projects and we will update this section as milestones are passed.  

Q! Feedback

Our experience of using QFactorial to undertake our ISO 17025:2017 internal audit was very positive. The auditor was friendly, helpful and knowledgeable. We intend to use QFactorial again.

John Ridpath

Director - Hann Tucker Associates

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