Practical support, applied in the right way at the right time

Support isn’t one-size-fits-all

Every business needs a different kind of support. Sometimes that means a strategic conversation, sometimes a defined piece of work, sometimes a long-term partner who understands the business and can adapt as it evolves. Our four engagement modes give us the flexibility to do that.

Our working modes:

Want to know which mode is right for you?

Every business needs a different kind of support. Sometimes that’s a sounding board, sometimes a focused piece of work, and sometimes a longer-term partner. Our four modes allow us to adapt to your situation, stage and goals.

Want to know what mode is right for you?

Our working modes:

Advisory

Flexible ongoing support

A retainer-based mode giving you ongoing access to experienced input across quality, sustainability and business improvement. Available when you need it, without the commitment of a full-time resource.

Used for:

  • strategic guidance and decision making
  • maintaining and improving management systems
  • responding to new challenges
  • keeping a watching brief on regulatory and standards developments
more

Discovery

Clarity before action

A focused, fixed-price mode designed to understand where you are and what needs to happen next. Before you invest in implementation, it pays to know what you are dealing with.

Used for:

  • gap assessments and diagnostics
  • workshops and planning sessions
  • defining priorities and next steps
  • sense-checking plans before committing resource
More

Partnership

Long-term structured support

A longer-term engagement combining different types of support into a structured programme aligned to your business goals. Scales as your needs evolve. The mode most suited to businesses treating quality and sustainability as a strategic asset.

Used for:

  • continuous improvement programmes
  • strategic quality and sustainability development
  • multi-year certification or accreditation journeys
  • supporting businesses through extended periods of growth or change
more

Project

A defined outcome

A clearly scoped piece of work with a defined outcome, timeline and deliverables. Planned thoroughly before we start, managed transparently as we go and make sure the system or solution we provide is practical, fit for purpose and handed over cleanly when we are done. We lead where needed, step back where you prefer.

Used for:

  • management system design and implementation
  • ISO certification and UKAS accreditation
  • process improvement and documentation
  • change management and integration work
more

However we work together, the process stays consistent.

The QFactorial way

Our Engagement model

We follow a clear, structured approach from first conversation through to delivery and ongoing support.

1
Free discovery call
A first conversation to understand your business, your goals and what is getting in the way
2
Proposal & agreement
The right approach scoped and priced, with no surprises
3
Account manager & team assigned
One point of contact, the right consultants for the work
4
Mobilisation & kick-off
Introductions made, expectations aligned and ready to start
5
Execution & delivery
Structured, collaborative, focused on practical outcomes
6
Completion & review
Delivered, signed off and next steps identified
7
Ongoing support from Q!HQ
Available as your business and needs evolve

Bringing it together

We apply the right mode to match what you need right now.

Use one mode for a focused piece of work
Combine modes for broader support
Move between them as your priorities change
Scale up or down as the business evolves

The mode is always in service of the outcome, never the other way round.

Gosh, you shouldn’t have…

Kind words from our clients

Whatever business stage you are at…

We’re
here.

Starting up

Foundations, framework, roadmap

Growing up

Strategies for growth and resilience

Shaking up

Managing change to mitigate and maximise

Stepping up

Compliance without tears

Opening up

Assurance and confidence

Speeding up

Performance improvement

Selling up

Exit value, the ultimate return


Want to know which mode is right for you?

Book a free discovery call and we will work it out together.

Our Services: