We’re all human, honest!

You know when businesses say “we’re like a family here” and everyone groans a little? Well, a significant portion of the Q!HQ team quite literally are a family. The rest have been adopted. We run on sarcasm, ambition and an irrational love of ISO standards. The vibe check is real and non-negotiable.

The core team

Swipe right. We promise we’re better in person.

You know when businesses say “we’re like a family here” and everyone groans a little? Well, a significant portion of the Q!HQ team quite literally are a family. The rest have been adopted. We run on sarcasm, ambition and an irrational love of ISO standards. The vibe check is real and non-negotiable.

Swipe right. We promise we’re better in person.

The core team

Kevin Brown

Managing Director

Music Nerd

Kevin is the mastermind behind Q! and, by his own admission, it’s his fourth child. He spent years watching good businesses get stuck with bad management systems before deciding to do something about it. Expert strategist, genuine quality zealot and prog rock enthusiast. He personally rescued the rest of the team from corporate land. They are mostly grateful.

Di Brown Headshot
Di Brown Headshot - Rollover

Di Brown

Accounts and Admin Director

Bee Obssessed

Di is the keeper of the peace at Q!HQ. Payroll, purchasing, payments and everything that makes it possible for the rest of the team to focus on client work without the admin falling apart. Without Di, Q!HQ would descend into chaos within approximately forty-eight hours. She has a lifelong love affair with bees, which is why the Bumblebee Conservation Trust is our main company charity.

Harriet Fussey

Operations Manager

History Boffin

Harriet runs the brand, marketing and day-to-day operations of Q!HQ, and also oversees charity partnerships, ethics, sustainability and B Corp certification. She will have a TED talk on an obscure historical fact ready before you have finished asking. Also the person responsible for the fact that this website exists and doesn’t embarrass anyone.

Conrad Young

Project Delivery Manager

Casual Golfer

Conrad is our sales and networking guru, the reason the right consultants end up on the right projects and the person making sure clients know what is happening and when. Runs on caffeine. Plays golf badly and the guitar considerably worse. Tells the most awful dad jokes in recorded history and is completely unapologetic about all of it.

Zarli Htet — Business Improvement Analyst
Zarli Htet — Business Improvement Analyst

Zarli Htet

Business Improvement Analyst

Zarli supports research, social media, process improvement and Q!MS development. The analytical backbone of Q!HQ and the person most likely to have already found the answer before the question has been fully asked.

Our Consultants

The Q!Network

Our associate consultants come from all backgrounds, industries and sectors. The one thing they all have in common is being brilliant at what they do and having passed the vibe check. We do not put anyone in front of a client we would not want in front of our own business. Standards, in every sense.

AYESHA

Ayesha

ISO Guru

Globe Trotter

Balazs

ISO Guru

Aston Villa Fan

Calum

ISO Guru

Fisherman

Dami

UKAS Guru

Technophile

David

David

ISO Guru

Power-Kiter

David

Graham

ISO & UKAS Guru

Golfer

Ian

UKAS Guru

Karen

Karen

ISO Guru

Foodie & Choral Singer

Mark

ISO Guru

Camper Van Owner

Rob

Rob

ISO & UKAS Guru

Cambridge United Fan

Stephen

Stephen

ISO Guru

suzanne

Suzanne

Sustainability Guru

Organising Wizard


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