One individual carries all the knowledge of your management system and if they leave, maintaining certification or accreditation will be a serious problem.
Service:
Training & Mentoring
Build knowledge, not dependency.
Training and Mentoring covers ISO coordinator training, internal auditor training and bespoke programmes for leaders, managers and quality and sustainability professionals. We build capability in your team so you can run your management system confidently without needing a consultant every time something comes up.
Want your team to own the system, not just maintain it?
Sound familiar?
Your quality system depends on one person?
We train additional team members to understand and manage your system so the knowledge is spread across the business.
Your internal auditors are not confident in what they are doing?
You have people who are supposed to conduct internal audits but they feel unsure and tend to produce superficial findings as a result.
We provide internal auditor training that gives your team the knowledge and confidence to conduct audits that find things worth finding.
A new quality or sustainability coordinator has joined and needs to get up to speed fast?
You have brought someone new into a quality or sustainability role and they need practical knowledge of the relevant standards and your specific system quickly.
We provide bespoke onboarding and mentoring that gets them operational without a steep learning curve.
Your leadership team does not engage with quality or sustainability?
Senior leaders see quality and sustainability as administrative overhead rather than a business asset, which makes it difficult to get the support the function needs.
We work with leadership teams to build understanding of the commercial value of quality and sustainability and why their role is critical to success.
Problem solved!
A team that understands your management system, owns it completely and keeps it running without outside help.
Mini FAQs
Anyone who has found themselves responsible for quality, sustainability, management systems or auditing and needs to build knowledge and confidence quickly. That might be a coordinator dropped into a new role, a leader who has just taken on sign-off responsibilities, or an organisation that wants its team to understand a standard without sitting through a generic off-the-shelf course. We also work with experienced professionals who want to develop further or prepare for a more demanding role.
We work across a range of formats depending on what the person or organisation needs: one-to-one mentoring for individuals finding their feet, structured training programmes for teams, bespoke courses built around a specific standard or business context, and awareness sessions for leadership or wider staff groups. We have delivered everything from half-day ISO awareness sessions to year-long modular programmes.
Mentoring is a one-to-one engagement built around the individual rather than a syllabus. We offer mentoring at every level: leaders taking on quality or sustainability responsibilities for the first time, managers who need to embed a system across their team, coordinators building confidence in a new role and auditors looking to develop their skills and judgement. Sessions are typically remote, structured around what the individual needs to work through and run over an agreed period with clear goals.
We offer practical, bespoke training rather than accredited courses. Our programmes are built around your specific system, standard and sector, which makes them more relevant and immediately applicable than a generic qualification course. Where a formal qualification is needed, we can advise on the most appropriate route.
Yes. We have designed and delivered bespoke programmes ranging from two-day internal auditor courses to year-long modular quality training programmes. We start by understanding what capability you need to build, design a programme around that and deliver it in a way that fits how your organisation works.
Yes. We deliver training at your premises, remotely or in a hybrid format depending on what works best for your team. For mentoring engagements we typically work remotely with periodic in-person sessions, though this is always agreed to suit the individual and the organisation.
Relevant case studies
We’re proud of the service we provide and the feedback we get from our clients. but don’t just take our word for it.
